Articles
Qualitative Anaysis of the "Rethinking Care Project" (CHAMMP/HMC)
2007 Legislative Report regarding ER use
Washington State Hospital Association Study
Medicaid Deaths Related to Inappropriate ER Use
Emergency Department Visits for Preventable Dental Conditions in California
Impact of Patient Navigators on ER utilization
Harborview Medical Center Presentation on ER Diversion Efforts
CHOICE Regional Health Network Presentation on Emergency Department Care Coordination
The National Report Card on Emergency Health
The National Report Card on Emergency Health-Washington
Emergency Department Visits in Massachusetts
Toolbox
Hints for Engagement: Tips for Contacting High Utilizing Patients
Plain Language Toolkit from Group Health Cooperative
Community Health Plan of Washington-Care Management Resources
Patient Review and Coordination Program Brochure
Links
Centers for Medicare and Medicaid Services ER Diversion Grant Information