In August 2017, HRSA issued the Health Center Program Compliance Manual, providing a streamlined and consolidated resource to assist Federally Qualified Health Centers in understanding and demonstrating compliance with their programmatic requirements. The Manual replaces prior guidance with one document that explains each requirement’s statutory and regulatory mandates, and incorporates a new approach to “everyday compliance” by addressing both the elements of compliance and documentation necessary for verification. In late December 2017, HRSA issued a new Site Visit Protocol, which aligns with the Manual and reflects a more objective assessment tool for use during both Operational Site Visits and on-site reviews for initial FQHC Look-Alike Designations. Both the Manual and the Protocol are effective now! Is your health center prepared for the recent changes to compliance with HRSA requirements and the on-site assessment process? 

Join FTLF Partners Marcie Zakheim, Molly Evans and Ted Waters for this two-day hands-on training as they walk health centers through:

  • The chapters of the Compliance Manual, including the elements that comprise each chapter, the documentation required to verify compliance, and areas where health centers retain explicit discretion and flexibility
  • Key differences between prior guidance and the Compliance Manual
  • The new on-site evaluation tool - the Site Visit Protocol - including assessment methodologies designed for each element
  • Updates to the Operational Site Visit (OSV) review process
  • Key hotspots under the new guidance 
  • Compliance tips from our presenters’ years of experience working first-hand with health centers

Target Audience: Health Center Executive Staff, Clinical Leadership, Quality and Credentialing/Privleging Staff, Financial Leadership and Staff, Compliance Officers, Board members, and Other staff assisting with HRSA compliance and/or OSV preparation